Resolved -
We have received confirmation from our upstream that this event is resolved:
> One of the TOR switches experienced a failure, impacting the virtual chassis and causing downtime. Our network engineers determined the switch is beyond recovery and requires replacement. To restore connectivity, we have moved your uplink to a functioning switch. Connectivity has been successfully restored.
Mar 16, 17:41 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 16, 17:31 UTC
Update -
We are continuing to work on a fix for this issue.
Mar 16, 17:31 UTC
Update -
We believe the switch is replaced at this point and we're monitoring the situation.
Mar 16, 17:27 UTC
Update -
We are continuing to work on a fix for this issue.
Mar 16, 16:01 UTC
Update -
A fix is being deployed and we are working with our upstream to restore the connection.
Mar 16, 14:33 UTC
Update -
We are continuing to push our upstream for updates. Unfortunately the issue is largely out of our control at this point - we'll provide updates as soon as we have them.
Mar 16, 14:09 UTC
Update -
Our upstream are reporting an issue with one of their switches which they are working to resolve.
Mar 16, 12:00 UTC
Update -
We are continuing to push our upstream for a resolution.
Mar 16, 11:16 UTC
Update -
We are continuing to push our upstream for a resolution.
Mar 16, 10:21 UTC
Identified -
We have confirmed that this is an issue with our upstream and we have contacted them for a resolution.
Mar 16, 09:43 UTC
Investigating -
We are currently investigating this issue.
Mar 16, 09:39 UTC