A replacement switch has been successfully installed, and network connectivity has been restored.
Posted Mar 06, 2026 - 09:02 UTC
Update
One of our upstream's QFX router aggregation members has failed, and our cabinet/equipment has uplink connections through this device, causing the outage. The data center team is investigating and performing a hard reboot of the switch.
Posted Mar 05, 2026 - 19:19 UTC
Update
Our upstream network team is still actively working to resolve the issue affecting one of the core routers in the Amsterdam region.
At this time, the investigation and remediation are ongoing, and we unfortunately do not have a confirmed ETA yet. Please be assured that their engineers are prioritizing this matter and are working diligently to restore full service as quickly as possible.
Posted Mar 05, 2026 - 15:05 UTC
Update
The issue has been traced to a core router. Upstream is working to fix the issue.
Posted Mar 05, 2026 - 12:14 UTC
Update
We're still awaiting a resolution from our upstream.
Posted Mar 05, 2026 - 11:03 UTC
Identified
Upstream have identified an issue with routing and are working to fix it. More information will be provided here as we receive it.
Posted Mar 05, 2026 - 10:15 UTC
Update
We are awaiting further updates from our upstream. This issue appears only to affect internet connectivity.
Posted Mar 05, 2026 - 09:35 UTC
Update
This appears to be an upstream outage, however our team is continuing to investigate.